You may return new, unworn items within 14 days of delivery for a full refund. You can bring your return to either of our store locations, or ship the return back to our stores. We do not cover the cost of return shipping.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship to USA destinations only using USPS.
Please allow 1-3 days for processing your shipment.
In Store Pick-Ups
Please allow 1-3 days for processing. You will receive an email when your order is ready. Thank you!